We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, PAN number, TIN number, website address, Trade Mark Certificate number, Patent certificate Number, products they buy/sell/trade/manufacture/import/export, the services they provide etc. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized, IP address from where they log in, Digital Signature certificate used by them and other similar information.

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

1. - To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.


2. - To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.


3. - To improve our Site

We may use feedback you provide to improve our products and services.


4. - To facilitate your participation in transactional events

We may use the information Users provide about them to facilitate them to participate in the transactional events on this website. We do not share this information with outside parties except to the extent necessary to provide the service and if called for by Statutory Authorities.


5. - To send periodic emails, SMS and messages through linked sites

We may use the email address / Mobile phone number to send User information and updates pertaining to the transactional events. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails / SMS /messages through linked sites, the user may contact MatexNet.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We do not disclose or share Users personal identification information except as directed by law, No specific information about the user will be shared with any third party unless any of the following conditions is met.

• To help complete a transaction initiated by the user.


• The user has specifically authorized it.


• The disclosure is necessary for compliance of a legal obligation.


• The sharing is necessary with Government agencies mandated under law.


• The information is shared with any third party ordered under law.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

MatexNet Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.